Privacy Policy

1. Who We Are

This Privacy Policy applies to Huntington Insulation Company ("we," "us," or "our"), a licensed insulation contractor based in Huntington, WV. Our website is located at www.insulationhuntington.com. You can reach us at sales@insulationhuntington.com or by phone at (304) 802-8467.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information You Provide

• Name, phone number, and email address when you submit a contact or estimate request form.
• Your address or service location when relevant to your request.
• Any details you include in the message or notes field of our forms.

Information Collected Automatically

• IP address, browser type, and device information collected through standard web server logs.
• Pages visited, time spent on site, and referring URLs collected via analytics tools (such as Vercel Analytics).
• Cookie data used to support basic website functionality and analytics. We do not use advertising or tracking cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, inquiries, or messages.
• To schedule and confirm appointments and on-site assessments.
• To send follow-up communications related to your request or project.
• To improve our website and understand how visitors use it.
• To comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies and Analytics

Our website uses cookies and similar technologies to support its operation and gather anonymous usage data.

• We use Vercel Analytics to collect anonymous, aggregate data about how visitors use our site. This data does not identify individual users.
• Our contact forms are powered by Tally.so, which may set its own functional cookies necessary to display and submit the form. Tally.so has its own privacy policy governing data collected through their service.
• You can disable cookies in your browser settings, though doing so may affect the functionality of some features.

5. Third-Party Services

We use the following third-party services to operate our website. Each has its own privacy practices:

• Vercel - Website hosting and performance analytics.
• Tally.so - Contact and estimate request forms.
• Google Maps - Embedded map for our office location (Section 14 of our home page and contact page).

We do not control these third parties and encourage you to review their privacy policies directly.

6. Data Retention

We retain contact form submissions and customer records for as long as necessary to fulfill your request and maintain reasonable business records. We do not retain personal information longer than necessary. If you would like your information removed from our records, contact us at sales@insulationhuntington.com and we will process your request promptly.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your information.
• The right to opt out of any marketing communications (we send very few).

To exercise any of these rights, contact us at sales@insulationhuntington.com. We will respond within a reasonable timeframe.

8. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us at sales@insulationhuntington.com and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: